1. What is the turnaround time?
First drafts are typically turned around within two to three business days. Revisions typically take an additional one to two business days. Rush orders are available; please contact me for a quote.

2. What materials should I provide?
Basically, anything you feel will be useful. Materials provided may include, for example:

-Website URL
-Images/copy (if these are not provided, I can substitute placeholders)
-Email service provider, such as MailChimp or Campaign Monitor (some allow special site-specific code, so I will add accordingly)
-Examples of designs you like, especially from emails you’ve received or example email designs online (optional)
-Any specific sections you’d like included or left out, like navigation menu, image/product gallery, etc.

3. Can I get in touch about my specific needs?
Yes, of course! Please email me at jennifer@kumaremaildesign.com.

4. Do you have references?
Yes, I have excellent references. I’ve included recent testimonials in my testimonials section.

5. How can I purchase email design services?
Please contact me for a quote. Services are payable via PayPal or Bill.com. I am also available to hire on Upwork and FreeeUp. Upwork is the largest freelance marketplace. FreeeUp is newer and is more exclusive: it screens freelancers for you and only accepts the top 1%. Sign up as a FreeeUp client here.

6. Where are you based?
I am based in Pleasanton, CA.

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